Privacy Policy
Last updated: January 1, 2025
At MomoVPN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our VPN service.
Information We Collect
We collect minimal information necessary to provide our service:
• Account information (email address for registration)
• Payment information (processed by third-party payment processors)
• Basic usage statistics (bandwidth usage, connection times)
• Device information (operating system, app version)
We do NOT collect or log:
• Your browsing history
• Your real IP address when connected
• The content of your internet traffic
• DNS queries
How We Use Your Information
We use the collected information to:
• Provide and maintain our VPN service
• Process payments and manage subscriptions
• Provide customer support
• Improve our service quality
• Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
Data Protection
We implement industry-standard security measures to protect your data:
• AES-256 encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal data by authorized personnel only
• Regular security audits and vulnerability assessments
Data Retention
We retain your personal information only as long as necessary:
• Account information: Until account deletion
• Payment records: As required by law (typically 7 years)
• Usage statistics: 30 days maximum
• Support communications: 2 years maximum
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Object to data processing
To exercise these rights, contact us at privacy@momovpn.com
Contact Information
If you have any questions about this Privacy Policy, please contact us:
• Email: privacy@momovpn.com
• Support: app@momovpn.com